Sling

Christina

Kiki

Lyuba Kharitonova

Learn about the different communication tools available

Messages, Tasks, Newsfeed, & Announcements

Create a new group or private conversation

Starting a message

Remove a conversation from your active list if it's no longer needed or relevant

Archive or un-archive messages

Edit the recipients of a group conversation

Add or remove people from messages

Limit which roles and/or users can post messages

Restrict message interaction

Add an emoji to a coworker's message to share your thoughts without saying a word

Message reactions

Admins and managers can delete group conversations

Delete group messages

Add headings, bold or italic text, quotes, and more in messages & newsfeed posts

Format text

Messages

Replicate a task and make adjustments to create a new one

Copying a task template

Create and attach tasks to shifts to help keep employees organized

Shift tasks

Review tasks that have been assigned to your shifts

Assigned shift tasks

Update one task without affecting the template

Editing a task

Assigned tasks

Tasks

Create pages to share content with your employees

Newsfeed

Restrict certain roles and/or users from adding posts to the Newsfeed

Newsfeed settings

The difference between the newsfeed and announcements

Newsfeed v. Announcements

Create an announcement and decide who receives it

Announcements

Home

Sign up

Login

Blog

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

{assigneeName} needs more information from you