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Scheduling Pro Timesheet Tooltip
Scheduling Pro Timesheet Tooltip

Restaurants can use both the Toast terminal and the Sling mobile time clock, and have time entries in both systems

Christina avatar
Written by Christina
Updated over 4 months ago

This article was last updated on August 7, 2024.

For Toast-integrated accounts, it is now possible to use a combination of Sling’s time clock and Toast POS to clock in and out of shifts. Time entries will now sync from Toast to Sling and Sling to Toast.

These are tooltips that point out an issue with a timesheet. If you hover over the exclamation point, you will see the cause of the issue. Timesheets and shifts displaying this tooltip will not sync to Toast.

With this feature, you may notice red exclamation points on some of your Sling timesheets.

Possible reasons include:

  • The employee doesn’t exist in Toast

    • Employee doesn't exist in Toast, time entry will not be synced

  • The location doesn’t exist in Toast

    • Location doesn't exist in Toast, time entry will not be synced

  • The employee isn’t assigned to the location in Toast

    • Employee isn't assigned to this location in Toast, time entry will not be synced

  • The position doesn’t exist in Toast for the location

    • Position doesn't exist in Toast, time entry will not be synced

  • The position exists in Toast, but isn’t assigned to that Employee at the Location

    • Employee isn't assigned to this position in this location in Toast, time entry will not be synced

For example, if the position associated with the timesheet doesn’t exist in Toast, a tooltip will be displayed. If you hover your cursor over the tooltip, it will show the cause of the issue. To resolve this issue, you'll need to either add this position in Toast or change the position assigned to the shift in Sling to a position that does exist in Toast.

If any of these errors occurred or these errors seem to be incorrect and you need assistance in reviewing the error message, please contact us through chat or email us at help@getsling.com.

In order to upgrade to Scheduling Pro, visit your Toast Shop to add Scheduling Pro to your locations.

Helpful links

Learn about schedule import here.

Go here for details about setting schedule enforcement.

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