This article was last updated on September 23, 2024.
Please note: only the user who is currently listed in the Sling database as the owner of the account has access to delete the account entirely. Deleting the account removes the entire organization. It is not reversible. Even if there are other admins listed for the account, all users/profiles will lose access. If you think that canceling your subscription will work better for your needs, please take a look at this article for more details.
If you have more than one account attached to the same email address, it is important to make sure you are actively viewing the one you wish to remove. Otherwise, you could delete the wrong account and it cannot be recovered. If you have more than one account, you can view instructions on how to switch between them here.
From the web:
First, you will want to log in from a web browser at https://login.getsling.com.
Click your name at the top right corner of the page and select Account.
You’ll see the option to delete the account here.
After clicking Delete account, you'll be asked to indicate the reason you are deleting the account.
Lastly, you'll be asked to verify your password. Once it's been entered, you'll see confirmation that the account has been removed.
If you signed up using Google or Facebook, you will need to reset your password, first. We do not pull password info from either site, so one must be created for Sling, first.
From the app:
Please note that following these steps will route you to the web version of Sling to delete the account.
Go to More > Delete account.
This will open a pop-up.
When you click "Continue," you will be routed to the Sling website. From here, you can log in and delete the account by follow the steps listed for the web.
If you're an employee, you'll need to contact the creator or admin of the account to have them remove your profile for you.