This article was last updated on June 10, 2024.
If you forgot your password and can't log in or just want to update it, you can request a reset link from the login screen of the Sling web or mobile app, or by going here:
You'll need to have access to the email address listed in your profile.
If you forgot your user ID, please reach out to your manager so they can tell you which email address is saved to your Sling profile.
If you no longer have access to the email address on file, please contact Sling Support.
If you still have access to your account but would like to change your password, you can also do this by going to your profile page.
Please note it is only possible to request a reset password link from the Sling app. You will still need to complete the process using your email and an internet browser.
Your profile is accessible by clicking on your name in the upper right corner.
If you're an employee on the account, you can also select to view your profile from the Dashboard.
Once you're in your profile, then scroll down until you see the button to reset your password.
After you click this, you will need to check your email and follow the link within the email to continue the reset process.
Your password must be at least 8 characters long and include a lowercase letter, an uppercase letter, and a number.