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Downgrade or cancel subscription

Learn how to change subscriptions or revert to the free version of Sling

Christina avatar
Written by Christina
Updated over a week ago

This article was last reviewed March 27, 2024.

If you no longer need Premium or Business access, and you are an admin for your company's Sling account, you can easily cancel your subscription after logging into the web version of Sling at It is not possible to update your subscription details using the Sling mobile app.

Please note that this is not for Toast+Sling integration accounts.

**Important note: Once you have completed the cancelation process, you will see a notification in your Sling Dashboard that says your subscription has been canceled. If you do not see this Dashboard notification, it means the process was not successfully completed.

Once you login, click your name at the top right of any page and then choose Account.

On the next page, click the Billing tab and you will see the option to cancel your subscription. If you have a Business account, you will also see the option to downgrade to Premium.

The last step asks you to be sure you want to proceed, and provides a summary of the features you will lose if you downgrade.

Please note:  If payment has been processed for the month, canceling your subscription does not refund the charge. You will retain access to your subscription until the end of the billing cycle.

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