Article updated 10/1/2021.
A user designated as an Employee is not able to change their own system role. A user designated as a Manager is able to appoint Employees and other managers. Only an Admin can make another user an Admin.
To adjust someone's system role, go to Dashboard > Employees > then choose the employee you want to update from the list. This will take you to their Profile page.
In their Profile page, use the drop-down menu under System Role to select their new role, then click the Save button.
Need help choosing the right role?
If you have been assigned the wrong system role, and you do not have access to create shifts, then you will need to contact a manager or admin for your company's account, and ask them to update your profile details.